Messaging
Two-Way Communication
Consumers don’t just want to hear from you, they want to text you back. The Subtext platform allows users to text back and forth with their loyal subscribers.
Scheduled Messages
Take a breather on your busiest days by scheduling your texts in advance. Whether it’s a big launch or a new episode, your subscribers will know the moment it drops.
Custom Welcome Message
Create a standout welcome message that introduces you and sets the tone for your SMS channel.
Contact Cards
Send custom contact cards to create the “texting with a friend” experience and ensure subscribers know it's you.
Templated Replies
Respond to frequently asked questions with the click of a button using templated replies, allowing you to engage with your audience at scale.
Preview Text
Review your text message before sending it to make sure it feels authentic and native to the platform.
Auto-Replies
Meet incoming messages with auto-replies to minimize “unread messages” and keep up with your subscribers at scale.
Drip Sequences
Optimize outreach and encourage action with a series of time-released automated messages.
MMS and Emoji Support
Enhance your messages effortlessly with built-in support for links, images, videos, voice notes, and emojis.
Grow Your Subscribers
Custom Landing Pages & Embeds
Need to boost your brand visibility? Showcase your brand with custom landing pages and embeds for your text channel.
Keyword-Enabled Sign-up
Want an even easier way to drive subscribers? Simplify sign-ups by allowing your audience to subscribe automatically with a specific text keyword.
Unique Sign-up Methods
Let voicemail trigger an instant subscription. Integrate seamless sign-up links in user-friendly forms. Use URLs to drive your audience straight to their SMS app. However users reach your unique campaign number, sign-up is easy and intuitive.
Robust API
Need SMS features with advanced integration capabilities? Use Subtext’s API to send text messages, manage subscriptions, and fetch analytics from your own platform. (Click here for API documentation.)
CSV Import
Have a list of audience phone numbers ready to engage? Import your audience data via CSV to get texting in no time.
Segmentation
Audience Tags
Master targeting and personalization. With Subtext’s SMS features, you can tag subscribers with self-declared data via the sign-up form or keywords. Import your first-party data to assign audience tags instantly.
Segmented Messaging
Deliver hyper-relevant content. Segmented messages can zero in on specific subscribers based on audience tags. Want to leverage the benefits of SMS to target NYC Bitcoin fans? We’ve got you.
Text Channel Management at Scale
Run countless text exchanges. With Subtext, your team can manage multiple text channels serving different audiences as needed.
Smart Inbox Control
Inbox Filtering
We help you stay focused on what matters. Subtext auto-filters your inbox to show the most important messages from subscribers.
Muting Subscribers
We’re here for your peace of mind. In the rare case that a subscriber is bothering you, you can hide all incoming messages from that person.
Adaptive Capabilities
Voicemails
Boost the benefits of SMS with an audible touch. Record a custom voicemail for your channel, with the option to create a phone tree so fans can listen to exclusive content—and even leave you a voicemail in return.
International Capabilities
Connect with audiences worldwide. Subtext is available internationally, allowing you to reach your audience no matter where they are—because the best SMS features know no borders.
Promo Codes
Minimize barriers to entry for your paid subscriptions. Attract new subscribers and retain existing ones by offering unique promo codes and special sales.
Analytics & Reporting
Monthly Reports
Deep insights at your fingertips: Comprehensive monthly reports provide granular data on subscriber segments, engagement rates, click-through rates, and more. Learn more about the impact of detailed SMS insights in our case studies.
Live Analytics
Performance analysis in real time: Live metrics, such as total subscribers, churn rate, and engagement rate, help you monitor the health of your text channel on a daily basis.
Security & Compliance
White Glove Campaign Registry
Subtext maintains close relationships with carriers, allowing us to provide a white glove campaign registry service that ensures your traffic is registered and delivered.
Two-Factor Authentication
Our multi-factor authentication shields you from threats, so you can rest easy knowing your account is protected by 2FA to ensure you and your subscribers are safe.
Audit Logs
We offer security features for SMS without compromises, including a detailed record of the messages sent by any user who is managing your text channel.
Hands-on Support
Subtext offers hands-on help to boost your campaign integrity. Browse answers to commonly asked questions to learn more about how we support authentic SMS success.